MySoftwareOutlet: Software: QuickBooks Pro 2008 [OLD VERSION]

From: Intuit
Category: Software

List Price: ~~$199.95~~
Buy New: $149.99
You Save: $49.96 (25%)

New (12) Used (3) from $149.00

Avg. Customer Rating: 3.0 out of 5 stars

135 reviews
Sales Rank: 99

Format: Cd-rom
Platform: Windows Xp
Media: CD-ROM
Edition: 1-user
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 3
Dimensions (in): 7.5 x 5.3 x 2.2

MPN: 403697
Model: 403697
UPC: 028287016859
EAN: 0028287016859
ASIN: B000V4PLWM

Release Date: October 11, 2007
Availability: Usually ships in 1-2 business days

Customer Reviews:

Showing reviews 1-5 of 135

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Do NOT buy this product unless you enjoy pain and suffering! November 24, 2008
I purchased QuickBooks Pro 2008 several months ago, because it is supposed to be the best out there for small businesses. I have been trying since then to get it to work -- without any success. Each time I tried an installation, something else would go wrong. I would give up in frustration, uninstall and clean my registry to remove all traces, and set it aside to try again later, only to find yet another problem the next time I attempted an install.

I am not a computer novice... I have been in tech support in the past and consider myself a pretty savvy user. I've tried to install the program on two different Vista computers (it is supposed to be 100% Vista compatible), and have received everything from .NET errors to the inability of the install to find Flash 8 on my system (I did have Flash 9 at the time). So I removed Flash 9, installed Flash 8, got the .NET stuff working, followed every guideline and help I could find at quickbooks.com/support, and prepared myself to try again.

This most recent time I bypassed Flash detection in the install, and it seemed at least to finally install successfully -- but when I tried to launch the program I got "Unrecoverable Error Code: 00000 38772" and it crashed again.

Parallel to all these installation attempts, I've also been on a fruitless search to find a tech support phone number to call somebody. They do have a contact form on their website and will give you a Case ID number, but here's a tip: Don't try it with Firefox. The form only works with Internet Explorer. So I finally got through, spent more than half an hour on the phone with India, experiencing what another reviewer wrote about repeated "please hold" and "please wait while I check that" comments, only to be told that he did not have any record of the error code I received, and I would have to "subscribe" to their tech support service in order for him to help me further.

That's it -- I'm finished, and I'm going back to Quicken, which has never failed me. So, anybody want an unregistered copy of QuickBooks Pro? It's only slightly damaged from my throwing it against the wall a few times.

5 out of 5 stars

QuickBooks 2008 November 22, 2008
Ordered this CD on line with no hassle. Very easy. CD came within a few days and have been using it for the past month with no problems.
Seller was very quick to get it out to me and it got here in good shape.

1 out of 5 stars

Never again Intuit November 22, 2008
It's getting harder and harder to find product reviews on Amazon. I had to scroll down almost 3 pages of Intuit plugging and product description just to find the first review. Apparently, Amazon seems to be forgetting a little bit just what made it so popular.

In any event, I'll keep it short. I ordered Quickbooks Pro 2008 and installed it. And, at the end of the install process, what do you think pops up? A window asking me to call Intuit. Yes, I could NOT USE the software that I PAID FOR without calling Intuit ON THE PHONE and registering my product only after giving them all sorts of information about myself AND MY BUSINESS!!!

I called and quickly told them that I was sending the software back. I think I spoke to someone in India or something.

I'll go and find accounting software that doesn't require me calling the company and giving all sorts of personal information about myself and my business.

1 out of 5 stars

WORST PRODUCT EVER November 19, 2008
I was forced to upgrade to 2008 or I would no longer be able to get payroll updates or email invoices. Despite paying each year for a payroll subscription on top of paying for the 2008 upgrade I did not need or want, I can not email invoices, can only print sometimes, and the payroll function malfunctioned and paid all of my employees their gross earnings without taking out any taxes. Was unable to get any support. They wanted to charge me to talk to someone even though it was their own product that was broken. I have lost thousands of dollars in unbillable time spent cleaning up their mess and now have to find another way to send my invoices. THIS COMPANY DESERVES TO GO BANKRUPT - THEY SUCK IN EVERY WAY.

1 out of 5 stars

Worst Quickbooks Program Yet November 6, 2008
1 out of 1 found this review helpful

I have used Quickbooks software since their 1999 version and this 2008 Pro version is, by far, the worst software version they have created and possibly the worst software nightmare out there. DO NOT BUY THIS!!!! They have errors that have been there since 2007 when the software was released that they have done nothing to fix and obviously never plan to fix in any manner. They're too focused on making the next year's version and charging you even more money for it. The past two years, 2007 and 2008, have had so many problems that it isn't even funny and all you get is a message for months saying that they are "aware of the problem and working on a solution". Then if you call support they don't even know what to do...I know more of their program than their own support personnel do. Will be looking at buying a competitor's software to replace Quickbooks on 3 companies that I do books for. Intuit has had more than there fair share of chances to improve their product and it just keeps getting worse.