MySoftwareOutlet: Software: Trend Micro Internet Security Pro 2008 3-User [OLD VERSION]

From: Trend Micro
Category: Software

List Price: ~~$69.95~~
Buy New: $21.98
You Save: $47.97 (69%)

New (10) Used (4) from $6.95

Avg. Customer Rating: 2.5 out of 5 stars

38 reviews
Sales Rank: 442

Format: Cd-rom
Platforms: Windows Xp, Windows Vista
Media: CD-ROM
Edition: Professional
Batteries Included: No
Shipping Weight (lbs): 0.2
Dimensions (in): 0 x 0.1 x 0.1

MPN: TIS085864
Model: TIS085871
UPC: 733199435871
EAN: 0733199435871
ASIN: B000U7Z5JO

Release Date: September 17, 2007
Availability: Usually ships in 1-2 business days

Customer Reviews:

Showing reviews 1-5 of 38

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Great Product November 29, 2008
I love and have been extremely satisfied with Trend Micro products. Their customer service cannot be challenged. The security system is very user friendy; you don't have to be a techie. My wife has it on her computer, and it keeps her very safe. Highly recommend.

2 out of 5 stars

First of all, despite what the product says, it DOES NOT WORK WITH VISTA! In fact, it didn't work with XP either. November 5, 2008
This product does not work with Vista or XL even though the packaging says it does. I had to call support and they had to download something to make it compatible with my pc and laptop. It was a very big hassle. I keep getting popup windows when I'm on the laptop that say that an Apple computer is trying to hook up. I'm not sure what this is all about.

The good thing about it is Trend Micro found 28 viruses that Norton had not found.

5 out of 5 stars

Great protection, easy to load and use September 8, 2008
0 out of 1 found this review helpful

I initially found out about this via a review from the Consumer Reports magazine. That helped me make my decision, and I am glad I did give it another chance, because I had tried it a few years before, and was not impressed, so had moved on to another protection program. This is my 2nd year with it since my return. They really have improved a lot from my initial use years ago. I found it both easy to load and use, and excellent protection for my 3 family computers.

1 out of 5 stars

Crashed On Arrival August 11, 2008
1 out of 1 found this review helpful

I used PC-cillin before with glitchy, but effective protection. OK, time to upgrade and thought I'd try this product. BIG MISTAKE! The disc from the dealer wouldn't even load up. It came up with all sorts of compatibility errors. Checking the box again I did meet or exceed XP compatibility (all updates, 2 Ghz pentium, 1 gig RAM, & all the other good stuff). All previous virus and spyware was uninstalled.

Let's try the tech line....OK, the tech advised after going over the details with me to try to download off the internet then type in the product code to load. It looked like it was going great. Loaded and came up to for my settings. Well, the first update totally jammed up the computer and it froze up the window. Try again. No good. Let's now uninstall the program and try all over. No Good! It wouldn't uninstall. The window froze up trying to uninstall. Obviously we have a problem here. Then on restarting I got the blue screen of death! The computer has since been formatted and XP reloaded without any problems.

Call the tech/billing support again and gave the case number to get a move on things from the previous call. This time the techie wants to refer me to the 2-tier tech. I said no, any software that gives this much trouble isn't worth $64.99 and I'd like a refund. They said no. The seal was broken so the store won't give a refund and Trend doesn't do refunds on software not downloaded from thier web site. How charming of them!

I would not recommend this product at all and will refuse to buy any of their junk in the future. After seeing all the rebate notices after purchasing this product maybe they are just trying to dump it on the market. Buyer be warned!

4 out of 5 stars

good product August 10, 2008
0 out of 1 found this review helpful

Good product at a good price. Only problem I had was working with Microsoft Vista. Had to download a patch but was easy enough. Good technical support as well.