| OvoLab Phlink Phone Information System (Mac) | 
 enlarge | From: CSDC
Category: Software
List Price: $149.00
Buy New: $123.99
You Save: $25.01 (17%)
New (12) Used (1) from $123.99
Avg. Customer Rating:  5 reviews
Sales Rank: 7897
Format: Cd-rom
Platform: Mac Os X
Media: CD-ROM
Shipping Weight (lbs): 2.8
Dimensions (in): 8.5 x 6.2 x 2.7
MPN: PHLINK
Model: 00002
UPC: 181858000012
EAN: 0181858000012
ASIN: B0009PASX0
Release Date: November 28, 2005
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Customer Reviews:
 Defective, poor customer service - AVOID October 25, 2007
1 out of 2 found this review helpful
This product is useless. There are problems with the software that prevent it from working with a MacPro and possibly other machines. The product answers calls for a few hours or days and then locks up and stops working. At times it even grabs your phone line and keeps it busy for hours. The company maintains no staff of technical support people to help. It took me three weeks to get an acknowledgment of the problem from the company and then for 3 more weeks no one has gotten back to me after repeated attempts. I still have not gotten a refund and the product is completely useless. AVOID!
 Interesting, but Not for the average user! January 26, 2007
2 out of 4 found this review helpful
All this product really does straight out of the box is answer calls, take messages and emails them somewhere. everything else is done by using scripts and you putting together files and folders in a very specific way to the program to understand what you want it to do. now, if you are a apple script programmer this gizmo might be very powerful as you can make it to almost anything, but if you just expect it to come with a nice interface to do this, look elsewhere (phonevalet). i tried the included voice mailbox setup program several times and could not get it to jump to the appropriae mailbox, nor would it recognize the pin code and jump to the main menu. this is such basic functionality that the fact i could not get this to work in half a day (and i am a it guy) made me return it.
agree with last reviewer September 5, 2006
5 out of 7 found this review helpful
I downloaded the software to see how set up was and found that, while it is powerful software, it is a nightmare to set up. I don't want to learn programming (applescript) in order to have a business phone system. I want to buy a car, not a kit car with assembly (and some fabrication!) required! If you want to make a career out of setting up a voicemail system this software/hardware this appears to be the product for you! I have ordered a competing product, Phonevalet, and plan to write a review on that product. (they do not offer a download to take a look at the software but they do offer a 30 day moneyback guarantee) I hope this helps you.
 Solid product, great support, amazing depth of features July 14, 2006
4 out of 4 found this review helpful
I've been using a Mac for my voicemail since my Performa 6320, and Phlink is the best Mac voicemail product ever. I have it running on an old 600MHz iBook and it works great. The basic functionality (like sending yourself emails of the recordings) is simple to set up, and for advanced users the AppleScript ability is awesome. By using a simple folder hierarchy, you can create unlimited mailboxes and voice trees for companies. The documentation is good and easy to understand.
Some third-party products -- like Indigo home automation software -- are already set up to tie in to Phlink and come with ready-made AppleScripts that you just need to drop in the appropriate folder.
The one time I had a problem (a fried telephone adapter, which which was my own fault) Ovolab's tech support was prompt, helpful, and friendly.
What I love about this product:
* Getting emails at work of voicemails left at home
* Having custom outgoing messages based upon caller ID info (great for annoying telemarketers!)
* Getting pop-up alerts on other Macs on my network telling me who's calling
* Integrating with Indigo so I can call home and turn lights on and off
this is hard January 2, 2006
8 out of 11 found this review helpful
So I've been tinkering with this for a few hours now, and I have to say I was disappointed by how much of the cool functionality appears to be dependent on the user's knowledge of AppleScript. I'm a fairly technical person, but I don't have a lot of confidence when it comes to tweaking or merging applescripts. This is way over my head, and I've been using a Mac since 1984.
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