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| Dragon NaturallySpeaking 10 Preferred | 
 enlarge | From: Nuance Communications, Inc.
Category: Software
List Price: $199.99
Buy New: $142.45
You Save: $57.54 (29%)
New (22) from $142.45
Avg. Customer Rating:  60 reviews
Sales Rank: 34
Format: Cd-rom
Platforms: Windows Vista, Windows Xp, Windows Me, Windows 2000, Windows 98, Windows 95
Media: DVD-ROM
Edition: Preferred
Shipping Weight (lbs): 0.7
Dimensions (in): 7.7 x 5.1 x 2.9
MPN: A109A-G00-10.0
Model: A109A-G01-10.0
UPC: 780420118652
EAN: 0780420118652
ASIN: B001B5J7LQ
Release Date: August 11, 2008
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 I don't own one, but... November 21, 2008
P.S. I accidentally hit three stars and the review form would not let me change it to two stars.
Last year I bought Dragon Naturally Speaking 9 Preferred for my son. He had no trouble installing it, did mention that the program was "scary smart," and now says it makes his job easier and he uses it constantly. For many months I have been toying with the idea of getting one for myself as it is getting difficult for me to type because of pain in my hands; however, I have been using computers for about 20 years now so am very familiar with the ups and downs of software support - who provides it and how good it is. I always check a product's support pages before purchasing their product(s) - sometimes I DO learn from experience.
And that is the one thing that scares me about Nuance. I have been on their site several times trying to find answers to simple questions like, will it work with Open Office. No answer on their site, no easy way to contact them. I have written several emails to what I thought might be the sales office over the last eight months, no replies. They send me coupons and half-price deals and call me to offer great deals, but no answers to my questions.
So, apparently the software works maybe a majority of the time and that is good. But when something doesn't work AND you can't get any help from the people who made it, what good is it really? Only good until that first call to support.
I'll wait - maybe after the economy sinks for awhile and they find out they actually need customers, they'll decide to do something about their very bad web site and virtually nonexistent customer support.
 INTERESTING PRODUCTS....WOEFULLY INCOMPETENT COMPANY November 20, 2008
I have used Dragons since Version 6 but will not be installing (or attempting to install) the controversial Version 10. Thank goodness for invaluable Amazon customer feedback. The 9.5 now seems to work OK for me once I had totally upgraded my PC at vast expense and inconvenience (no proper guidance on the Version 9 box), but is not without some glitches: for example, the program seems incapable of deciphering the word "are" and simply excludes this word or freezes as if struck by lightning. Amazingly, the word "the" pronounced singly continually opened the double page format in the toolbar until I told the beast a hundred times that "the" was not a command! Occasionally it decides to capitalise all the text spoken without any command being issued. More importantly, thanks, folks, for reminding everyone that reinstalling more than three times will invalidate the program. This happened to me with another Scansoft/Nuance device: the expensive PDF Converter Professional 3. When I upgraded the PC it invalidated the PDF converter; a message appeared saying that I was running an illegal device and that my registration was cancelled henceforth. Therefore it would seem that I have to purchase a new program! What kind of lunatic helpline is this? Nuance management needs a radical shakeup. Cannot Amazon bosses do something to wake these people up...or get rid of them, leaving their technology to someone more competent(Google perhaps?).JOHN PENNEY (LONDON, UK)
 Impressive product November 20, 2008
This item was ordered for use by a college professor.
He is very pleased with how it is working out.
changed my life! November 19, 2008
I have never written a review before but I have to say that this product is one of the best things that I've ever bought. I am a terrible typer and this allows me to write reports about twice as fast and without all the headache of correction. I almost didn't buy this product because of all of the terrible reviews on Amazon.com.
It seems that if you are using Vista, or are an English as a 2nd language student, or have a very old computer then you might have problems using Dragon. I have 2 GB of RAM on 2005 HP Pavilion laptop running XP
I understand that people are not happy with tech support but I have yet to use it. Also when loading the software I also faced a C++ error message that was a headache but I was able to fix it with a simple Google search.
Last year I had my Mac stolen, but now I couldn't be happier because now I can use the software on my new XP, that I couldn't have used if I still had a Mac.
I'm using the software to type this review and I would say that it has made perhaps 2 errors, but that is understandable given that sometimes I speak quickly and there is some ambiguity in what I'm writing.
I can honestly say that the software has changed my life. I love my job now!
don't understand complaints, its great!! November 12, 2008
I'm dictating this review with my Dragon 10 software. It's incredible stuff. I just purchased it and installed it and was up and going in 10 minutes without any problem whatsoever and I use Vista as my operating system. I simply do not understand the complaints that I have seen about any of the installation processes. I do think registration is a little bit of a pain in the neck but it's a minor issue. The training took me 10 to 15 minutes and it's pretty much 98% accurate. I will use this all the time.
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