For example, answering one question incorrectly in the "interview" section can, not surprisingly, lead to a slew of related schedules and worksheets being added to your file that you don't need; which would be perfectly fine if it were easy to then remove them. However, that's not the case at all. To the contrary, this program makes it frustratingly difficult -- actually almost impossible -- to correct such mistakes without inspiring the program to then say your return is riddled with tax "errors" that must be fixed (or else you can't move forward).

In any event, this software could be a lot better. If you can enter all of your information correctly the first time through, then it's probably okay. But after spending an hour trying to undo one simple mistake that took 5 seconds to make, I won't use it again. Because user-friendly is supposed to be just that, and this isn't.


Don't use Amazon's dowload service   April 12, 2004
Other download services offer phone support. Amazon provides eform support. Amazon promises to respond within 24-hours, but this just isn't good enough. NOT industry standard. TaxCut2003 software wouldn't open after download, and it's three days until taxes are due. I'll probably head out to OfficeMax tomorrow, and have Amazon issue a credit.


Don't download from Amazon!!   March 16, 2004
 1 out of 3 found this review helpful

Horrible download support and service from Amazon. Good luck trying to download this software from Amazon- myself and 2 office co-workers could not download the software.

Your best bet is to goto the store and buy the CD.


Rebate ripoff   February 28, 2004
 2 out of 8 found this review helpful

You buy this product to save time on your taxes, but then they make you fill out a rebate card in which everything has to be exactly correct, mail it in, wait god knows how many weeks or months, and then make a trip to the bank to cash your check. The time you saved on your tax return is wasted on the rebate ripoff. This advertising gimmick is extremely annoying; when will they get the message? Keep in mind also that this product is worthless without an internet connection since they deliberately release the software in incomplete and buggy form on the assumption that all buyers will access the website and download the update. If you have a dial-up connection, the download process is very slow and long.


A Step Down From Last Year   February 17, 2004
 7 out of 7 found this review helpful

After using TurboTax for 5 years, I switched to TaxCut last year following the TurboTax spyware / adware incident. I was very pleased with TaxCut 2002 and found it to be just as good, if not better, than TurboTax. However, I find the 2003 tax year version of TaxCut to be more awkward to use and less intuitive. The GUI for importing your 2002 return does not function properly and would not allow me to deselect certain information. The interface issues are not fatal flaws, just nuisances. I continue to recommend TaxCut over TurboTax, just less enthusiastically this year.